I contacted Gloria in reference to a getting a wireless alarm system for my home. After chatting with her, I was very satisfied with her knowledge of the products. She was very friendly and possessed effective communication skills. In the end, I decided to purchased to purchase the 7inch Touch Screen system with additional accessories like, fire alarms, motion sensors, remote control, gas detector and an external solar siren. The items were delivered very quickly (10 days) after placing the order. The items were well packaged and received in good condition. The setup of the system was very easy. There was an issue where the door contacts were not triggering an alarm when the door was opened in the armed mode. I contacted Emma, and she was quick to resolve the issue by sending a firmware update to the system. I all works great now. I am very satisfied wth my order and the service given.

great